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About Us

"A chance to make a positive impact and improve the quality of life."

1st Call Home Care is an agency registered with NDIS. Our professional staff support your choice to live your way. We assist you with the activities of daily living, offering high level support to clients who have difficulty caring for themselves at home.

Offering a free consultation in the comfort of your home, we are highly skilled in listening to your story before assessing and understanding your needs. We plan supports which are flexible and customised, but most importantly based on your preferences and requirements for care.

Our experienced and friendly professional home nursing team offers appropriate support to ensure your daily routine is manageable and achievable. Our goal is to preserve your independence and improve the quality of your life.

We provide support anywhere on the Gold Coast and in the full range of environments in which our clients live – this can be in your own home or in shared accommodation.

1st Call Home Care is unique, offering a choice of flexible homecare and support services tailored to the needs of the individual and assuring you and your loved ones that you will receive the best in protection and safety as you continue to live as independently as you desire.
About Us

What is NDIS?

Our Service

Our highly trained nursing staff are registered to provide intensive personal support including:

First Call Home Care is dedicated to giving you the highest quality care. Providing you with the best service possible is our first concern, and we don’t take that duty lightly.

Complex Bowel Care

Enteral Feeding and Management, including nasogastric tubes, jejunum, and duodenal feeding.

Tracheostomy Management

It involves caring for and maintaining the artificial airway in the patient's neck for proper breathing

Urinary Catheter Management

(in-dwelling Urinary Catheter, ln-out Catheter, Suprapubic catheter)

Subcutaneous injections

We want to help you become as independent as you can by fostering y

Complex Wound Management.

Around the house, there is a tonne of work to be done. As a result

Ventilator Care

Our committed, knowledgeable, and affable support team will help you go to your appointments, mingle with others,

Any other high intensity support

Our committed, knowledgeable, and affable support team will help you go to your appointments,

Frequently Asked Questions:

These are personal care supports - the personal tasks of daily life. These are dependent on your NDIS plan and may include:

  • Showering/Bathing, dressing, grooming, and skincare.
  • Toileting, bowel and bladder management, and menstrual management
  • Eating and drinking
  • Mobility assistance and transferring, for example getting in/out of bed, or on/off the toilet, daily exercise and movement.
  • Assisting with aids and appliances, hearing and communication devices
  • Medication administration and first aid

Self-care assistance is designed to assist and/or supervise the client to live independently or to regain a level of independence after injury or illness. Daytime Self-Care Assistance standard – Weekdays. By assisting and supervising the participant’s daily tasks, the participant will learn to live independently.

High intensity daily personal activities such as bowel and bladder management, or tracheostomy care are complex and carry a higher level of risk than simpler daily personal activities. Because of this, these activities require highly skilled and professional nursing care. The NDIS specify a that their providers must take special care to hire professional workers with the appropriate knowledge and skills to provide high quality and safe supports.

Improved Daily Living describes capacity building for an individual. This means funding to help you achieve your NDIS goals. It might look like assessment, therapy, or training to build independence and participate in your community. As an example, our client might have a goal to attend a hobby group - to improve daily living and achieve this goal our client might be able to access physiotherapy to improve mobility to get to the group more independently.

Self-care NDIS is help with your daily bathing routine to feel clean, confident and refreshed. As part of these supports, clients can receive assistance to have a shower, go to the toilet and get dressed each day. Depending on the level of support you are eligible for, Self-Care can be classified as Assistance with daily activities at home, work, or in the community.

Wound care begins with excellent attention to skin integrity and prevention of pressure areas that break down the skin. Some support workers (Nurses) can care for your skin and wounds. If you are needing assistance with wound are or pressure area care, we can provide you with highly trained nurses who are experts in skin care and wound management.

Personal Activities Services support you to undertake your daily activities. Whether you live alone, are trying to remain active in work, education, or social life, we can assist you with supervision or assistance to perform your personal activities. If your budget is an important consideration for you, we can help you with the core supports needed to improve your skills in daily living. In this way, we can help you to live independently.

Appointment

Join Us and Become Our New Family Chase Your Dream

Look no farther than First Call Home Care Care, one of Queensland’s top providers of care for people with disabilities. Our goal is to deliver superior support services in a trustworthy, reliable, and expert manner. First Call Home Care is taking wonderful care of you and your loved ones!

Opening Hours
Monday - Saturday

Queensland

Arundel



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    Look no farther than First Call Home Care Care, one of Queensland’s top providers of care for people with disabilities. Our goal is to deliver superior support services in a trustworthy, reliable, and expert manner. First Call Home Care is taking wonderful care of you and your loved ones!

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    Our goal is to deliver superior support services in a trustworthy, reliable, and expert manner. First Call Home Care is taking wonderful care of you and your loved ones!

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