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Where care comes first

FIRST CALL HOME CARE

1st Call Home Care, based on the Gold Coast, provides exceptional in-home care and support services tailored to each person’s unique needs. To strengthen our commitment to high-quality care, we’ve partnered with Trilogy Care, one of Australia’s most trusted and value-driven Home Care Package providers.

We specialise in supporting clients who face challenges managing daily tasks, offering compassionate, high-level care that promotes dignity, independence, and quality of life. Our skilled, culturally aware team is dedicated to helping clients live life on their terms.

Our services are flexible and personalised. We start with a free in-home consultation to listen, assess your needs, and create a care plan based on your preferences. Whether you’re in your own home or shared accommodation, we provide care in various
settings for your comfort.

At 1st Call Home Care, we’re committed to delivering reliable, compassionate support that prioritises safety and independence for as long as possible. 

Our services include:

  • Specialised nursing care for high-intensity needs
  • light gardening
  • In-home respite
  • Personal care
  • Domestic assistance

With 1st Call Home Care, your care will be handled with professionalism and care. Our partnership with Trilogy Care ensures your Home Care Package delivers the best value and support.

Your life, your care, your way. At home

TRILOGY CARE

Trilogy Care and 1st Call Home Care have partnered to ensure you have access to high-quality home care services via your Home Care Package.

Trilogy Care will focus on assisting you with self-managing your Home Care Packaging while 1st Call Home Care focuses on delivering the services you need to stay at home for longer.

WHO IS TRILOGY CARE?

Trilogy Care supports you to live well at home longer by helping you build and self-manage your Home Care Package. Trilogy Care is an approved Home Care Package provider and is registered with My Aged Care to deliver Home Care Package support.

WHAT IS SELF-MANAGEMENT?

Self-management is a way for you to manage the service providers you use and how your Home Care Package budget is spent. It gives you the flexibility to:

  • Design and plan your own care plan with a dedicated care partner
  • Choose the service providers you would like to work with
  • Gain more control over how your Home Care Package
    funds are spent
  • Increase your care hours with lower management fees

WHY TRILOGY CARE?

One of the main reasons people choose to work with Trilogy Care to self-manage their Home Care Package is because it gives you absolute control over who provides your care and services. You can ensure you’re surrounded by the best service providers to give you the care and support you want and need. Self-management also removes the agency ‘middle-man’ allowing you to reduce your management fees by working directly with your care workers and support service. Thus, allowing you to maximise the number of care hours you can afford through your Home Care Package.

HOW TO GET STARTED

1. TALK TO US

Contact Trilogy Care or 1st Call
Home Care so we can learn
about your care needs. We can
answer any questions you have
about Home Care Packages
and how to make the most
of your care budget.

2. CARE PLANNING

Together we will review your
care needs and design a care
plan and budget to help you
live a more fulfilled life
at home.

3. PERFECT MATCH

1st Call Home Care will help you
build your care team so you can
start scheduling services.

4. GET STARTED

Start receiving services
from 1st Call Home Care
while Trilogy Care manage
your Home Care Package
spending and administration.

Annual Home Care Package funding
  • Home Care Package funding
  • Trilogy Care fee
  • Basic daily fee
  • Estimated support

Level 1

$10,588
  • $203 / Week
  • $30 / Week
  • None
  • 2.33 Hours / Week

Level 2

$18,622
  • $357 / Week
  • $53 / Week
  • None
  • 4.10 Hours / Week

Level 3

$40,529
  • $777 / Week
  • $116 / Week
  • None
  • 8.93 Hours / Week

Level 4

$61,440
  • $1178 / Week
  • $177 / Week
  • None
  • 13.53 Hours / Week
Appointment

Join Us and Become Our New Family Chase Your Dream

Look no farther than First Call Home Care Care, one of Queensland’s top providers of care for people with disabilities. Our goal is to deliver superior support services in a trustworthy, reliable, and expert manner. First Call Home Care is taking wonderful care of you and your loved ones!

Opening Hours
Monday - Saturday

firstcallhomecare.com.au

trilogycare.com.au



    Get Quote Easily By Contact with Us


    Look no farther than First Call Home Care Care, one of Queensland’s top providers of care for people with disabilities. Our goal is to deliver superior support services in a trustworthy, reliable, and expert manner. First Call Home Care is taking wonderful care of you and your loved ones!

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